🚚 DELIVERY OF GOODS ACROSS UKRAINE
Delivery is carried out to any city of Ukraine by postal operators at the carrier's rates:
We deliver orders up to UAH 2,000. according to the tariffs of postal operators.
Orders for the amount of UAH 2,000 or more. are delivered to branches (mini-branches, post machines, pick-up points) free of charge.
Please note!
When choosing payment after payment (payment upon receipt), the recipient additionally pays 2% of the order value + UAH 20.
🚗 DELIVERY OF GOODS IN KYIV
Delivery of goods in Kyiv is carried out by our own courier service.
We deliver in the city of Kyiv - free of charge (on the condition of an order for the amount of UAH 2,000 or more).
The cost of courier delivery in the city of Kyiv is UAH 100. (provided the order is up to UAH 2,000).
🚗 PICKUP IN KYIV
You can receive the order at the delivery point (Kyiv, Akademika Lebedeva, 1) upon prior agreement.
PAYMENT
You can pay for the ordered goods in any way convenient for you.
Payment options:
RETURN
According to Article 9 of the Law of Ukraine "On Protection of Consumer Rights", "The consumer has the right to exchange a non-food product of good quality for a similar one from the seller from whom it was purchased, if the goods did not satisfy him in shape, dimensions, style, color, size or otherwise. reasons cannot be used by them for their intended purpose. The consumer has the right to exchange goods of good quality within fourteen days, excluding the day of purchase, unless a longer period is announced by the seller. The exchange of goods of good quality is carried out if it has not been used and if its presentation, consumer properties, seals, labels, as well as the payment document issued to the consumer together with the sold goods are preserved."
To exchange or return a good quality product, the buyer must provide:
• Product (the product has not been used, in intact original packaging containing a label / passport / warranty card).
• Sales receipt (waybill).
To exchange or return goods of inadequate quality, the buyer must provide:
1. Product.
2. Sales receipt (waybill).
3. The packaging in which the goods were delivered.
4. Production label / product passport.
How to get money back for a product - procedure:
Under the terms of a refund for a good quality product, the buyer needs to perform several actions:
• contact the seller and write an application for a refund, in which you must specify your personal data.
• return the purchased product in a whole package, in a complete set specified in the technical documentation (data sheet).
• provide a receipt of purchase, sales receipt or cashier's receipt.
What is the time period required to return the money for the goods
According to the law, when returning goods of proper quality, settlements with the consumer are carried out based on the value of the goods at the time of purchase. The money paid for the goods is returned to the buyer on the day of the return of the purchase (termination of the contract). If the seller (store) does not have the opportunity to return the money immediately, payments are made no later than 7 days from the date of receipt of the goods and a written application for a return.
Refunds are made in the manner in which the payment was made - by bank transfer to the details specified by the buyer in the application, or in cash.
The state protects the interests of all its citizens, therefore, in order not to violate the rights of other consumers who purchase products returned by someone, the Cabinet of Ministers of Ukraine approved the "List of goods of good quality that cannot be exchanged (returned)".
All food products (food, drinks, alcohol, baby food, tobacco products) were included in the list of "no return".
Refunds are made in accordance with the Law «On consumer protection»
Our company is not just a business, it is a company with a soul and for the soul💕.
We love coffee☕ and believe that only perfect quality of product we suggest is 80% of success.
Therefore, we offer you only delicious coffee cfpsules☕. Tested on ourselves and people😉!
We always stay in touch☎ and will answer to all your questions with a great pleasure!
💕Thank you for being with us! With love and respect, yours team Coffeo.com.ua💕
Why choose us?
We have made great efforts to make the site convenient and easy for you to use.
You can choose and pay for the goods at any day and time. The manager will contact you to clarify the details of the order.
Your order will be shipped the same day, subject to payment before 17:00.
Your request will be processed within an hour.
Payment by Visa or Mastercard is reliable, fast and secure.
Google Pay is an instant payment method from Google.
Apple Pay is a payment system from Apple.
When buying goods from 1500 UAH delivery in Kiev is free.
To place an order, get additional information about delivery services and the range of goods of the coffeo.com.ua store, you can call:
Vodafone +380 50 057 6696 Viber, Telegram, WhatsApp
Lifecell +380 93 226 0780 Viber, Telegram
Kyivstar +380 96 062 6100
Or by emailing:
OUR WORKING HOURS
Reception of orders, consultations:
Mon-Fri 09:00-21:00
Sat-Sun 10:00-21:00
Delivery of orders to post offices:
Mon-Fri 08:00-21:00
Sat 09:00-18:00
Sun 10:00-18:00
Delivery of orders by courier (Kyiv):
Mon-Fri 14:00-21:00
Sat 15:00-19:00
Orders through the site are accepted around the clock, 7 days a week.
Our address: Kyiv, Akademika Lebedieva 1
